Pre Loved Policy

Kiss My Lips - Pre Loved Collection Return Policy

At Kiss My Lips, we value our customers and want to ensure your satisfaction with our Pre Loved collection. Please read our return policy carefully to understand the terms and conditions for returning pre-owned items.

Contact Information: If you have any questions or concerns regarding the return process, please contact us at

Return Criteria:

  1. Returns must be initiated within 28 days from the date of purchase.
  2. Returned products must be in their original condition, free from any damage or soiling.
  3. Products are to be returned using the provided return label.

Return Process:

  1. To initiate the return process, please fill out the return form available on our website.
  2. Upload clear pictures of the product, showcasing its current condition.
  3. Upon receiving your request, our team will review the information provided.

Approval and Store Credit:

  1. If your return is accepted, you will receive 33% of the original purchase value in the form of store credit on Kiss My Lips.
  2. Store credit will only be issued for approved returns.
  3. The credit will be applied once we have received the returned product and confirmed its condition.

Important Notes:

  1. Store credit will not be given for products that have not been approved through our return process.
  2. The store credit is non-transferable and can only be used for future purchases on Kiss My Lips.
  3. Kiss My Lips reserves the right to deny a return if the product does not meet our criteria.

Thank you for choosing Kiss My Lips. We appreciate your understanding and cooperation with our Pre Loved collection return policy. If you have any further questions, please don't hesitate to contact us at


Kiss My Lips Customer Service Team